011. Introduction
Clausom Private Limited ("Clausom", "we", "our" or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process and protect information when you visit https://clausom.com, interact with our website, contact us or subscribe to our communications.
We believe privacy should be respected by default. We collect only information that is reasonably necessary for legitimate business and website-related purposes. We do not sell or rent personal information to third parties.
022. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Information you provide directly:
- Name and email address.
- Phone number, when required for authentication and identity.
- Information included in messages, enquiries or feedback submitted to us.
- Email address provided when subscribing to updates or communications.
Information collected automatically:
- IP address and approximate location derived from it.
- Browser type, device type and operating system.
- Website pages visited, referring pages and interaction data.
- Date, time and duration of website visits.
- Technical logs and diagnostic information.
We do not intentionally request sensitive personal information through our public website.
033. How We Use Your Information
We may use collected information to:
- Respond to enquiries, requests and communications.
- Share updates where you have subscribed or requested them.
- Operate, maintain and improve our website.
- Understand website performance and visitor engagement.
- Detect, prevent and investigate security incidents, misuse or fraudulent activity.
- Comply with applicable legal and regulatory obligations.
We do not use personal information for purposes unrelated to the reason it was collected, unless permitted or required by applicable law.
066. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
These measures may include access controls, secure infrastructure, encryption where appropriate, monitoring and other safeguards suited to the nature of the information processed.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. We cannot promise absolute security.
077. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to enquiries, maintain business records, resolve disputes, enforce agreements or meet legal obligations.
When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable legal requirements.
088. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about the personal data we process about you.
- Request correction or updating of inaccurate information.
- Request erasure of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise a grievance or privacy-related concern.
- Nominate another person to exercise your rights where permitted by law.
To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing a request.
099. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services. These are provided for convenience and information.
Clausom does not control the privacy practices, content or security of third-party websites. We encourage you to review their respective privacy policies before sharing personal information with them.
1010. Children's Privacy
Under Section 9 of the DPDP Act, anyone under 18 is a child (a "minor" in this policy). A minor may create an account only with verifiable consent from a parent or lawful guardian.
We do not knowingly engage in tracking or behavioural monitoring of children, create behavioural profiles of children, or direct targeted advertising towards them.
If you are a parent or guardian and believe your child gave us personal data without your consent, or you want to see, correct or delete your child's data, email dpo@clausom.com. We will review it promptly and delete the data if consent was not given.
1111. International Processing
Some of our website infrastructure or service providers may operate outside India. Where personal information is processed or transferred internationally, we will take reasonable steps to ensure that such processing is subject to appropriate safeguards and complies with applicable Indian laws and other relevant legal requirements.
1212. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or business operations.
Any updated version will be published on this page with a revised "Last Updated" date. We encourage visitors to review this page periodically.
1313. Contact Us and Grievance Redressal
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below. If you have any questions, complaints, or claims with respect to the Platform, please contact us:
Clausom Private Limited,
Nanded, 431605, Maharashtra, India
Website: https://clausom.com
Email: dpo@clausom.com
We will review and respond to privacy-related requests within the timelines prescribed under applicable law.
Company Identification Number (CIN): U62099ME2026PTC476149
By using our website, you acknowledge that you have read this Privacy Policy.